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Contact

Contact


How to reach the desk that handles requests, and what to send with one.

Send a message

Asterisked fields are required.

A reply follows by email.

How Requests Are Handled

Include the machine make, model and axis travel, the standard the certificate should be issued against, and whether the machine is currently in tolerance. Photos of the controller and any recent as-found data help scope the visit. Scheduling and shipping wait until a quotation is returned and accepted. Do not ship a machine or artifact before a quotation is accepted.

Contact Details

Everyday questions come back by return. Requests involving a price are handled by the quotation desk and answered in writing. The request a quote page lists what to include — send that much and the first reply is the quotation itself.

What to Include

Anything sent through the form reaches the requests desk directly. Detail supplied in writing shortens the exchange, so a written request is generally answered sooner than a spoken one. Existing jobs should be identified by their reference number.

Have an item to price?

Send the item, the measurement points, the tolerances and the turnaround needed; the quotation follows in writing.